Terms of Service

Last updated 2 November 2026

These terms apply when you sign in to vnpulse.com or use the vn-pulse plugin in a game. By using vn-pulse you agree to them. If you don't agree, please don't use the service.

The service

vn-pulse lets Ren'Py developers collect feedback from players and read it in a dashboard. It's currently free. We may change, add or remove features over time, and we'll give reasonable notice before any change that takes something important away, or before introducing paid plans.

Your account

• You sign in with Discord or Google, and you're responsible for keeping that account secure.
• You must be at least 13 years old, and old enough to agree to these terms where you live.
• Your project key is built into the plugin you ship with your game, so it isn't secret. It can only be used to send feedback to your project, not to read it.

Your content

Your projects and the feedback your players send are yours. You give us permission to store, process and display them only as needed to run vn-pulse for you. We don't claim ownership and don't use them for anything else.

If you use vn-pulse in your game, you're responsible for telling your players about it where the law requires, for example in your game's own privacy notice. Our Privacy Policy describes exactly what the plugin sends.

Acceptable use

Please don't:

• Use vn-pulse for anything illegal, or to collect personal information about players.
• Send spam or fake feedback, or flood the feedback API.
• Try to access other people's projects or data, or to disrupt or get around the service's security.
• Resell or repackage the service without our permission.

We may limit, suspend or close accounts that break these rules, or that put the service or other users at risk. Where we reasonably can, we'll tell you why first.

The plugin

You may include the vn-pulse plugin, unmodified or adapted to your game's look, in games you distribute, including commercial games. It's meant to be used with the vn-pulse service.

Ending your use

You can stop using vn-pulse at any time by removing the plugin from your game. To delete your account and data, email hello@vnpulse.com. If we ever shut the service down, we'll give at least 30 days' notice so you can export your feedback.

No warranty

vn-pulse is provided “as is”. We work to keep it reliable, but we can't promise it will always be available, error-free, or that no feedback will ever be lost. Games using the plugin keep working normally if the service is unavailable.

Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, such as lost profits or lost data, arising from your use of vn-pulse. Our total liability to you is limited to the amount you paid us in the 12 months before the claim, which, while the service is free, is zero. Nothing in these terms limits rights you have under laws that can't be overridden by contract.

Changes to these terms

If we update these terms we'll change the date above, and email you about significant changes. Continuing to use vn-pulse after a change means you accept the new terms.

Contact

Questions about these terms: hello@vnpulse.com.